Returns & Exchanges

At The Muff Liquor Company, we want you to be completely satisfied with your premium spirits. If your order arrives damaged or incorrect, our straightforward returns process ensures a quick resolution.

Return Process

• 1.
  Contact Support

  Email our customer service team within 14 days of delivery with your order number and a brief explanation of the issue.

• 2.
  Provide Documentation

  For damaged or faulty goods, please attach clear photographs of the packaging and the product to help us process your claim.

• 3.
  Secure Packaging

  Ensure the items are unopened and in their original packaging before returning them to our facility via a tracked courier service.

• 4.
  Refund Processing

  Once our team inspects the returned items, we will issue a refund to your original payment method within 5 to 10 business days.